X
  • How an attendance roster app
    can improve your club's attendance

 

How using an attendance rOSTEr app can improve sports club’s attendance levels

 

When you put your heart and soul into running your sports club, it can be hard not to take it personally when members stop attending your classes. It can even sting a bit when they simply don’t attend as much as they used to. However, it’s important to keep reminding ourselves that people have busy lives and it’s normally not a reflection on the classes that we run.

 

For most of us, money isn’t the reason why we coach. We coach to make a difference to people’s lives and for the feeling of helping others. However, sometimes, when attendance drops, it can make an impact on the ability to pay rent & keeping running your club. This can be especially difficult if your club is not for profit because a drop in attendance can mean a big drop in your income.

It’s a good idea to start thinking about retaining your existing members and also making your club in such demand, that as soon as someone leaves, someone else is ready to join.

Here are a few ways that using an attendance app can help with your club’s overall attendance levels.

 

Automated rosters


The main perk of using an attendance app is having your rosters automatically generate every week. This means no longer writing up weekly rosters & no more messy, bulky paperwork.

Lots of attendance apps are also so user-friendly, that clubs choose to allow their students to sign themselves in when they arrive to class. Members usually love this new level of interaction and it gives coaches more time to spend with them/answer questions etc. This additional bit of time with students and extra bit of responsibility with a cool new app, can make a big difference when it comes to members’ motivation to attend your classes.

Did you know that 87% of clubs saw improved attendance after introducing digital rosters? Apps for clubs are really making that much of a difference.


 

Monitoring attendance


Unsurprisingly, monitoring your club’s attendance can actually help you improve it. But who has the time to work out each member’s attendance percentage every week? Most types of attendance app for iPhone and Android will allow you to quickly & easily view attendance statistics for each student. This means you can regularly monitor attendance for each member. Then you can put a plan in place with non-attenders if necessary.

For example, you may notice that some members aren’t attending as they normally would which would enable you to contact them and found out why. Then you could either support them in attending, or you may come to an agreement where you offer their space to someone else. Additionally, did you know that monitoring attendance can even help with your safeguarding practice?

 

Safeguarding


Schools and local authorities use attendance to monitor children who are at risk of falling behind. This is because attendance at school is ‘known to be a key protective factor in safeguarding young people’. Although things aren’t exactly the same for sports clubs (as extra-curricular activities aren’t a legal obligation like school education is); your club could also use attendance to highlight irregular patterns for the children who may be at risk within your club.


 

Improved communication


With monitoring attendance levels comes the ability to react to whatever you discover. Many online roster apps will have messaging features which allow you to send emails/texts to members within your classes.

When you notice that certain members aren’t attending as much as they used to, you can send them a friendly message to find out why. You may find out that they’re a little forgetful, that they have personal circumstances, or they may just not have time to attend anymore.

Whatever the outcome, it’ll allow you to act/support them as much as you can. You could end up sending a gentle reminder out to all members before each class, agreeing to offer their space to someone else, or just support them through whatever they’re going through.

 

View your most (and least) popular classes


Lots of roster apps will give you other useful statistics like automatically calculating your most popular classes. Being able to access this information instantly will make it really easy for you to see which classes are most and least attended.

This can help you decide on the future of some of your classes. For example, you may want to run less of the least popular classes and more of the most popular ones. Once the data is there, it’s yours to do what you want with.


 

Other features


Some attendance roster apps will come with other functionality. For example, member/coach management, GDPR/safeguarding features, money management etc. All of these features could be useful in their own way and could help you save even more time & money going forward.

 

General reputation


If your club’s admin is a little bit disorganized, you may not know it, but it may be putting people off continuing with their membership. Switching from clunky, hard-to-manage paper rosters to a slick, fast and easy-to-use roster app can make a big difference to your club’s reputation. Saving time on this part of your admin will let you spend more time in class and helping members. That extra time can go a long way in your students’ eyes.

If your club already has a great reputation for coaching, brilliant! But if it starts to build more of a reputation for its straight-forward way of running too; word should start to spread. Then when your club is full, you can start to build a waiting list of people who’d like to join as soon as someone leaves.

 

Where to start?


Finding the right attendance app for your club needs some research. You need to be able to test a few different apps and then choose the right one for you. To start with, try searching for ‘attendance app android’ (or iPhone) and see what results come up. Watch this space for a more detailed guide on how to do your own attendance app review.

 

Other
Useful Resources


Coacha could save you up to £2,000
Compare your fees against other apps on the market with our free fee calculator!

FREE safeguarding in sport guide
Help your coaches tackle child abuse with our FREE guide to safeguarding in sport.

A club's guide to GDPR in sport
Download our FREE GDPR in sport guide to ensure your club is complying with the important regulations.

Testimonials

Brooke Hockley

Brooke Hockley

Sep 26, 2018

Before heading into our second season as a club and doubling in size we were very apprehensive about the administration aspect. I am so grateful to have come across coacha as it has made my life seamless in terms of the membership process among other factors such as data protection. We have also set up a stripe account to collect our monthly fees and I am very ex... cited about this as it is going to completely eliminate the tiresome process of chasing people. The report section of coacha is also really handy to be able to track who has set up their subscription. Taylor & the coacha team’s response time to feedback is excellent and I have been very impressed with the service so far. Coacha is revolutionising the way we work and they are doing a fantastic job!  read more

Alice BK Robinson

Alice BK Robinson

Jan 22, 2019

Brilliant service, saved us so much time in the office meaning we can spend more time actually coaching!! 100% recommend!

Molly Jewitt

Molly Jewitt

Jan 8, 2019

The Coacha software has made managing our swim school so much easier! So simple and straight forward to use and saves hours of admin work.
No more chasing people for payments getting half cash half bank transfers or having to think who paid what, everything is sorted out with a click of a button! Highly recommend, great software!

Tovonya Sharisse Raybe

Tovonya Sharisse Raybe

Jul 18, 2018

Coacha is amazing. Long gone are the days when I had to store information in various bulky folders. Everything I need is in one place and takes up no space at all, I can easily keep track of payments, attendance, and maintain athlete info in the most efficient way. Flicking through sheets to find someone’s payment or NOK information is rather tedious when you hav... e 100+ athletes. With Coacha, that is eliminated. As long as I have the Internet, I'm good to go!

Their staff are one of a kind; always happy to help and open to feedback and suggestions. The Coacha staff are leading the way in what a first-class service should look like. If I ever run into trouble they always respond quickly and quite often follow up with call.

I would highly recommend this software to any club, particularly clubs who are managed by volunteers. Holding down a 9-6 day job, along with running a club, does takes its toll. Having software that minimises the manual work by giving you back some much needed time is just what I needed."

Tovonya Raybe - Co-Director of Marshals Cheer & Dance
  read more

Jess Mortimer

Jess Mortimer

Oct 1, 2018

We have just started using Coacha this season and honestly it is one of the best decisions I have made this year! I used to spend hours on admin, chasing people for payments, taking cash & cheques to the bank and then checking to make sure the payments had actually gone into our account. Now I no longer have to write out invoices or handle cash and Coacha wil... l do the chasing for payments for me - which is amazing! Whenever I have any questions I get straight on the phone and their amazing team have either got the problem solved in seconds, or they get back to me as soon as they can with a solution. I cannot recommended this software and the support team enough. Thank you from one happy and less stressed Cheerleading coach!  read more

Kim Readman

Kim Readman

Nov 7, 2018

Great software, still very much a work in progress, but fantastic so far and the customer service is absolutely first rate :)

Katie Dignan

Katie Dignan

Sep 25, 2018

Amazing software that has helped our club so much!

Marcus Compton

Marcus Compton

Sep 6, 2018

Really positive experience with these guys. Easily the cheapest, simplest and best value for money sports club software we've found. Not sure I could run our football club without it now.

Kelly Loughlin

Kelly Loughlin

Sep 25, 2018

An amazing service, has saved me hours and hours of admin. Easy way to take payments and safely store athlete details. Such a huge weight off my shoulders!

Nick Phillips-Holt

Nick Phillips-Holt

Jul 27, 2018

Coacha is superb. I run a shooting range in Gloucestershire and it helps me keep on top of my admin. Helpful support. Very good software that they should charge more for!

Brooke Hockley

Brooke Hockley

Sep 26, 2018

Before heading into our second season as a club and doubling in size we were very apprehensive about the administration aspect. I am so grateful to have come across coacha as it has made my life seamless in terms of the membership process among other factors such as data protection. We have also set up a stripe account to collect our monthly fees and I am very ex... cited about this as it is going to completely eliminate the tiresome process of chasing people. The report section of coacha is also really handy to be able to track who has set up their subscription. Taylor & the coacha team’s response time to feedback is excellent and I have been very impressed with the service so far. Coacha is revolutionising the way we work and they are doing a fantastic job!  read more

Alice BK Robinson

Alice BK Robinson

Jan 22, 2019

Brilliant service, saved us so much time in the office meaning we can spend more time actually coaching!! 100% recommend!

Molly Jewitt

Molly Jewitt

Jan 8, 2019

The Coacha software has made managing our swim school so much easier! So simple and straight forward to use and saves hours of admin work.
No more chasing people for payments getting half cash half bank transfers or having to think who paid what, everything is sorted out with a click of a button! Highly recommend, great software!

Tovonya Sharisse Raybe

Tovonya Sharisse Raybe

Jul 18, 2018

Coacha is amazing. Long gone are the days when I had to store information in various bulky folders. Everything I need is in one place and takes up no space at all, I can easily keep track of payments, attendance, and maintain athlete info in the most efficient way. Flicking through sheets to find someone’s payment or NOK information is rather tedious when you hav... e 100+ athletes. With Coacha, that is eliminated. As long as I have the Internet, I'm good to go!

Their staff are one of a kind; always happy to help and open to feedback and suggestions. The Coacha staff are leading the way in what a first-class service should look like. If I ever run into trouble they always respond quickly and quite often follow up with call.

I would highly recommend this software to any club, particularly clubs who are managed by volunteers. Holding down a 9-6 day job, along with running a club, does takes its toll. Having software that minimises the manual work by giving you back some much needed time is just what I needed."

Tovonya Raybe - Co-Director of Marshals Cheer & Dance
  read more

Jess Mortimer

Jess Mortimer

Oct 1, 2018

We have just started using Coacha this season and honestly it is one of the best decisions I have made this year! I used to spend hours on admin, chasing people for payments, taking cash & cheques to the bank and then checking to make sure the payments had actually gone into our account. Now I no longer have to write out invoices or handle cash and Coacha wil... l do the chasing for payments for me - which is amazing! Whenever I have any questions I get straight on the phone and their amazing team have either got the problem solved in seconds, or they get back to me as soon as they can with a solution. I cannot recommended this software and the support team enough. Thank you from one happy and less stressed Cheerleading coach!  read more

Kim Readman

Kim Readman

Nov 7, 2018

Great software, still very much a work in progress, but fantastic so far and the customer service is absolutely first rate :)