Easy to set up & use Gym Membership software with FREE apps

Save time & money and organise your members, staff and events. Store data securely, get a full booking system, and ensure you get paid on time. FREE Apps and a Member Portal, Attendance Registers and Safeguarding & Covid19 tools come with Coacha too. It's also GDPR compliant.  

Plus much, much more.




best crossfit gym management software06

" Streamlined and efficient "

Where to start? First of all, the ease of use and simplicity of this software means even the non-computer savvy user can easily work this software. The sign-up form contains all of the questions you need, and you can add more. The payment system was setup with ease … a timesaver for the clubs treasurer. All of my coaches have access to the details they need, and nothing more which keeps it even simpler for them. If you have a club that has membership fees and want to jump into the 21st century, then Coacha is exactly what you need.

Mark Jackson – review on Capterra and a Coacha subscriber

best crossfit gym software01

Timeslot management

Complete control over your timeslots and their ability to be booked. In just a few taps or clicks, you can open up timeslot's for clients to book and pay for a private session.

best crossfit gym software02

Pay on booking features

Need clients to pay for a private session when they book? No problem. Our Crossfit gym management software gives you multiple payment options, from cash to direct debit to card payment.

best crossfit gym software03

Record your hours

Know exactly how many hours you have worked over a specific time period with our timesheet feature. You can even export the data and integrate to your accountancy software.

best crossfit gym software04

Multiple types of session

From 1-2-1 timeslots to small private groups, this feature has you covered. It can even help if you run several separate 1-2-1s in the same time slot.

best crossfit gym software05

In app booking

Your clients can log into the Coacha iOS / Android apps on their phones or tablets and book their time with you straight away. Just a couple of taps or clicks and they are all done!

best crossfit gym management software01

Cancelation management

Sometimes people need to cancel, but often forget to let you know. Our system tells you straight away if a client isn't coming and opens up the session for rebooking.

best crossfit gym management software02

Member zone bookings

When your clients login to Coacha on a PC or MAC, they get the full Coacha experience. Here they will find all the controls and features needed to book their crossfit sessions.

best crossfit gym management software03

Get paid on time, every time

Getting paid for your hard work has never been simpler. Take rolling subscriptions and all other fees and one-off payments using Coacha’s payment partners Stripe & GoCardless. Not only are the extremely secure but they are the cheapest in the market.

best crossfit gym management software04

Medical info always to hand

Your clients are a tough bunch, but accidents do happen. When they do, Coacha ensures people’s medial & emergency info is to hand immediately. You save precious time that in extreme cases can prevent live changing injuries and even save lives.

Like what you see so far?

Then why not save time, stress and money, as well as simplify your admin at the same time?

We don't charge you more if you grow!

If your club expands, some organisations will charge you more in subscription fees. At Coacha, we offer the best crossfit gym management software, and we don't believe you should pay more for putting in the work and growing your club. So, whether you've just recently started off with 20 people, or are an established club with 100+, you will always pay one very reasonable, fixed price.  

Absolutely no hidden obligations

We don't believe in locking you into a contract, so there are no annual fees to pay or papers to sign. Unlike with some of our competitors who offer ‘FREE Software’, we don’t insist you put all of your finances through Coacha. We don’t make any money from your transactions at all – other companies out there do, so be careful!

No fixed term contracts - cancel any time

While we're confident you'll love Coacha as much as we do, it's good to know you can cancel at any time. You pay us on a monthly basis – just like with Netflix. And, just like with Netflix, you're free to cancel your subscription with us at any time.
best crossfit gym management software05

iOS & Android Apps mean you are always connected at your gym

Never be caught without the right information again as Coacha has dedicated Apps for both Android and Apple iOS. Designed for you, your staff and your members / parents, they work on mobiles and tablets such as iPads.

iOS iPhone and iPad

Our iOS App works on all current Apple devices and gives you and your clients the key information needed quickly and conveniently.

Google Android 

The Android App has proven to be as popular as the iOS App. Now everyone is catered for meaning your life will get easier and less stressful!


Add your logo & colours to Coacha

Would you like to be able to fully brand Coacha with your own logo and colours so it looks like Coacha is yours? And have Apps and a Member Portal that look like they are yours too? Well, now you can with the Coacha Custom Plan! 

Plus, the ability to send invoices, personalise system emails, turn features on and off and have your own dedicated Account Manager. 

" Then main benefits we have found so far are… " 

…management of class times and schedules , invoicing our members via email , the ability to group members together based on our own defined categories and the contact tracing feature … allowing us to select a member and have a very clear breakdown of when and who they took a class with in case of any Covid related queries.

Kevin Arrigan – Treasurer - review on Capterra and a Coacha subscriber

Designed to make your life as a crossfit instructor easier ...  

With years of coaching experience, our co-founders understand what it takes to manage parents, classes and money. That's what has enabled us to create Coacha; crossfit gym management software designed to help you focus on the things you love - teaching and training. With a simple but powerful interface that cuts admin time in half, keeps all of your clients' details to hand no matter where you are, and is proven to minimise missed payments, Coacha is the perfect solution for streamlining your day-to-day crossfit gym management.

So, how much does Coacha's membership software cost?

Firstly, we don't charge by the member, as that gets costly for you. Also, we never show adverts to your members. And we don't charge for updates, nor the use of our iOS & Android Apps. Above all though, we don't add silly amounts of money on top of transaction fees
Few providers can make all of these claims. But we can.

Crossfit Gym Management App FAQs

What is Crossfit member management software?

Coacha is exciting Crossfit member management software, helping you to optimise nearly all areas of your Crossfit gym management and administration, such as class booking and scheduling, attendance, fee collection and much more. This is all made easier with Coacha’s dedicated Member Portal which is included completely free of charge, unlike other software for Crossfit gyms

To see the calculations for the above and LoveAdmin’s extra monthly charges click here: Love Admin fees.

(figures correct as at October 2021)

-----------------------------------------------------------------------------------------------------

How can a piece of Crossfit member management software like Coacha help me improve day-to-day admin?

Coacha’s Crossfit member management software is designed to improve admin-related functions, and is second to none. It gives you a holistic view of everything planned for the week, the entire month, next month, next 6 months, and so on. With a bird’s eye view of everything happening in your Crossfit gym, you and your clients benefit greatly from the features available in our Crossfit member management software.

-----------------------------------------------------------------------------------------------------

Is there a way to test out the features of your Crossfit member management software before I commit?

Oh, absolutely! Our software for Crossfit gym comes with a 14-day FREE trial to help you test out each feature, giving you full access to them. This lets you test out every feature to better understand how this software for Crossfit gym can help you manage things so much better in your training sessions, or when it comes to communicating with clients, for example.

-----------------------------------------------------------------------------------------------------

Is a piece of software for Crossfit gym like Coacha generally difficult to use?

Quite the opposite! Our software for Crossfit gym is extremely easy to setup – just download it and follow the on-screen instructions. You’ll be up and running within minutes, and benefitting soon after from the fantastic features available in our software for Crossfit gym!

-----------------------------------------------------------------------------------------------------

I’ve never used any kind of software for Crossfit gym before – do I need any special kind of device, software or technical skills to use Coacha?

None at all – with our software for Crossfit gym, it can be set up on any device running iOS or Android, as well as Windows and Mac OS. You don’t need any technical skills as such – as long as you know your way around a smartphone, PC or mobile device, you’re good to go.

-----------------------------------------------------------------------------------------------------

What is the best Crossfit gym software currently available?

Well, there are quite a few products on the market which users believe are the “best Crossfit gym software” such as MindBody or perhaps Wodify – however what sets Coacha apart as the best Crossfit gym software are the premium features it has, just like all the other “best Crossfit gym software”, but at a seriously competitive price.

Plus, you’d be surprised to know how some of the companies that claim to have the “best Crossfit gym software” available today charge a hefty price just to download and try their product, not to mention the extra transaction fees they charge down the line or those associated with upgrading packages.

We do feel Coacha deserves to wear the “best Crossfit gym software” badge as much as any other product as it’s very competitively priced, and there are no hidden extra charges at all – just one fixed monthly price.

-----------------------------------------------------------------------------------------------------

What features should be available when looking for the best Crossfit gym software?

Any kind of Crossfit gym software calling itself the “best Crossfit gym management software” should at the very least offer features which help you:

  • Easily schedule and organise classes
  • Offer clients and instructors to book classes with ease (or cancel just as easily)
  • Offer clients the ability to book venue items or the entire venue
  • Have COVID safety features integrated to keep everyone safe
  • Allow access to vital client contact information in case of an emergency
  • Provide a holistic view of current happenings in your Crossfit gym and any upcoming events
  • Offer clients a Member Portal where they can log in and view everything from class schedules to promotional offers, details of their communications with instructors, view and download their personal info (especially from a GDPR point of view), etc.

As for Coacha, our users have hailed it as the best Crossfit gym management software, due to the premium features it offers – the same as other “best Crossfit gym management software” available today – but at a very affordable price.

Check out the FREE trial to decide for yourself whether Coacha deserves to wear the “best Crossfit gym management software” badge!

-----------------------------------------------------------------------------------------------------

How are products like Coacha generally ranked as the “best Crossfit gym management software”?

While we can’t speak for other providers who have ranked as the “best Crossfit gym management software”, we can tell you this much: many of our users have been with us ever since we brought Coacha into the mainstream market.

Having tried it out for free and then happily becoming paying members is proof that our users feel Coacha is the best Crossfit gym management software – and that’s good enough for us!

-----------------------------------------------------------------------------------------------------

Does Crossfit gym software make sessions booking easy?

One of the key features of Crossfit gym software is its ability to make sessions booking, particularly 1-2-1’s, an easy, breezy and fun process. And this is especially true of our Crossfit gym software!

Coacha offers everything from a coach work sheet to client payment history to in-app booking, cancellation management, private 1-2-1 bookings and 1-2-1 bookings with a small group – it’s all there and laid out in a clear format to help you quickly book 1-2-1s. It even provides timeslots so that you can do the entire week’s or month’s booking and just wait for the clients to come to you!

-----------------------------------------------------------------------------------------------------

How do I access 1-2-1 bookings in my Crossfit gym software?

Finding the Timeslot Manager in your Crossfit gym software is very easy to do – this is where you can set and manage your coaches’ timeslots, or let them do it on their own.

Just find the desired coach’s profile in your Crossfit gym software from the ‘People’ tab in the main navigation bar, and then enable Timeslot Manager.

Here, you can select what kind of timeslots your coach can set – e.g. 1-2-1 for a single client, multiple 1-2-1s, group private sessions, and so on. You can also set payments if you require clients to pay separately after booking a session, and set an option which lets your coach manage timeslots on their own.

-----------------------------------------------------------------------------------------------------

Can you show me how to create a new timeslot and manage timeslots in my software for Crossfit gyms?

Oh, sure and this is really easy too. However, you can ignore this answer if you prefer to let your instructors manage timeslots themselves in their software for Crossfit gyms.

So, as with the method detailed in the answer to the previous question above, go to ‘People’, and access the instructor’s profile for whom you’d like create and manage timeslots in your software for Crossfit gyms.

Find the ‘1-2-1s & Timeslots’ tab and this is where you’ll create a new timeslot. You can also maintain a timeslot calendar as per your requirements. It’s all very easy-to-follow and self-explanatory but if you need step by step guidance on timeslot creation and management in your app for gym membership, you can find it in this  guide.

-----------------------------------------------------------------------------------------------------

Which platforms does your software for Crossfit gyms currently support?

Coacha supports all Android and iOS devices as well as Windows and Mac OS-based devices. In fact, you can even run it on your current-generation PlayStation 5 and Xbox Series S or X!

-----------------------------------------------------------------------------------------------------

Will your software for Crossfit gyms lock me into a contract once I subscribe to the monthly membership?

Not at all – we’ve seen this in many software for Crossfit gyms where users are bound into a contract and can’t cancel before the term is up or need to pay charges for cancellation – but at Coacha, we never tie you down with a contract. So you can “cancel” at any time or keep using our fantastic Crossfit gym management software on a monthly basis.

-----------------------------------------------------------------------------------------------------

What happens when I stop using your Crossfit gym management software and want to start using it again later?

It’s pretty much like putting your PC or phone on standby and then picking up where you left off!

In the event that you want to put your Crossfit gym management software membership on hold, simply use it till the end of the month or whenever your payment date is due. However, you need to make sure that recurring billing is off – so that when the renewal date arrives, you don’t get billed for something you don’t intend to use – for a while, hopefully!

Once you’re ready to log back into your Crossfit gym management software and start using the great features again, just pay the monthly membership, turn on recurring billing and forget the rest!

-----------------------------------------------------------------------------------------------------

I’ve no idea how the Member Portal works or what it is – can you offer some guidance on how that works in my Crossfit gym management software?

Oh, absolutely!

The Member Portal is a very exciting feature we offer with our Crossfit gym management software absolutely free. So, what it does is that it allows your clients and their parents/NOKs to log in at any time, view progress, class schedules, upcoming events, things to do, etc. that sort of stuff.

All you need to do is set up each one of your clients with their Member Portal login (in case you want to give access to select members only or bar underage members from accessing it) or, you can grant every client bulk access where they will all get their login details at once.

However, if you’re clients have already set up their profiles in the Crossfit gym management software and have a login ID and password to log into it, then that’s the same one they can use to access the Member Portal.

Once logged in, your clients will see a variety of options via their Dashboard, such as their profile, personal information, medical notes, credit card information, payment management, the ability to download their personal data under GDPR, and more.

They can even use the Member Portal in their “gym check in app” to access class schedules, book classes or cancel classes, for instance.

-----------------------------------------------------------------------------------------------------

How do I assign individual client logins in my gym check in app?

As mentioned above, you clients need to have their login details ready to access the Member Portal from their gym check in app. Here’s how you can provide them a login:

  • Ask them to set up their own logins at the time of registration or once they have registered
  • Let them set up their own logins when they sign up via your club’s signup form
  • Individually assign them a password yourself

If you don’t want to trouble your clients in any way, then the third method is likely the most feasible one!

To assign Member Portal logins to each client via your gym check in app, find ‘People’ from the main dashboard, then ‘Your Members’, and then ‘View Profile’ (for the client you wish to set up the password for).

Please note: if a client is under the age of 16, you can set up a password only for their parent. If they are between 16-18 years of age, you can either set up a password for the client only, the parent/NOK only, or both. If they are over the age of 18, you should only set up a password for that client.

Moving forward – under each client’s personal information, you will see an ‘Allow login’ checkbox. Check it and a password field will appear. If your member is underage, the password field will automatically appear under the NOK (Next of Kin) section.

Now set a password for your client and/or their parent. Hit ‘Save’ and you’re done. The final step is to let your client/parent know that their login to the Member Portal has been set up. Sending an email or SMS broadcast via your gym check in app is a very easy way to inform them. Should your clients ever need a guide to understand how to login to the Member Portal and use it, you can find it  here.

-----------------------------------------------------------------------------------------------------

How do I assign multiple client logins or bulk client logins in my app for gym membership?

Oh, this is just as easy to do. Once you’re logged into your app for gym membership, find the ‘Your Members’ tab from the main navigation bar. Now click on ‘Set member logins’. If you notice, the ‘Send the Everyone’ option will now be automatically checked. That’s it!

But there’s more – what if you want to send the Member Portal login to only a specific group of clients? Easy as eating a slice of cake! Uncheck ‘Send to Everyone’ and choose a class/group from the dropdown menu, then click ‘Add’ and after that, ‘Send Login Request’. And, we’re done!

-----------------------------------------------------------------------------------------------------

I either don’t have time to set everything up in my app for gym membership or I’m not tech-savvy – what’s the fastest way to set up Coacha and get on with it?

Setting up your app for gym membership couldn’t be simpler. Coacha can be set up fairly quickly following these  5 simple steps.

-----------------------------------------------------------------------------------------------------

What is the Noticeboard feature in my gym class app?

The Noticeboard is a very handy feature in your gym class app, allowing you to leave important notices for your instructors, clients and their parents/NOKs. So, each time your instructors or clients/parents log into the gym class app, one of the first things that will grab their attention is the Noticeboard – it’s always a great idea to let them know what’s happening in the club or what the “next big event is”. You can get really creative here, and even leave messages that passively promote the business!

The Noticeboard feature in your gym class app can be accessed via the main Dashboard tab and then choosing ‘Club Noticeboard’. Click on ‘View all notes’ to view all the notices you’ve put up or click ‘Add new’ to add a fresh note.

You can also choose if you want the note to be seen by all clients and instructors or just your internal staff/instructors only. So, choose the appropriate option in your gym class app and click on ‘Add note’.

One ‘final note’ on this feature of your gym coach app: once you click ‘delete’ next to a specific note, the action cannot be undone.

-----------------------------------------------------------------------------------------------------

Can you explain how the Club Signup Form works in my gym coach app?

Want new clients to input their own data when they join your club? Your gym coach app has you covered!

All you’ve got to do is generate a link to your club signup form. So, find Club Settings from the settings cog or icon on the top of the screen (against the black background).

Once you access this from your gym coach app, go into ‘Your Club Signup Form’. Check the ‘Create my club form’ option. Now you need to check ‘Allow members to set a password on the signup form’, if you wish to let clients login to enter their own data, as well as view, edit and download it.

Next, click on ‘copy your link’ that’s next to the URL. Once the link has been copied to your clipboard, you can go ahead and add your waiver or T&C document as attachments to the forms. You can do this by clicking on the blue ‘Upload a file’ button. Choose a file from your PC or mobile device and that’s it.

Share the link you copied to your clipboard with your clients, via your gym membership app’s text/email broadcast feature, your social media account or your website. Now your clients can sign up themselves, enter the relevant details, view your T&C and choose “agree” to become a part of your club!

Now, if you go to ‘People’ from the main dashboard and access ‘Your Members’, you should see ‘Pending Members’. Their names will stay here only as long as they don’t click on the link you sent them. Once they’ve received the link, filled up the signup form and agreed to the T&C, they will receive a short and sweet welcoming message, which means you’ll no longer see them under ‘Pending Members’.

-----------------------------------------------------------------------------------------------------

How do I add membership options to my club signup form via the Coacha gym membership app?

Super-duper easy! Many Crossfit club owners allow their prospective clients to choose between different membership levels at the time of signup. We integrated a useful feature into our gym membership app to help you add subscription plans to your club signup form, helping clients choose the appropriate plan from the get-go. Here’s what you need to do:

Log into your gym membership app as “Admin” then head to the main dashboard. From here, access Club Settings and then ‘Club Sign Up Form’.

There’s a section here titled “add payment to your signup form”. You’ll see two options here: “Subscription” and “One-off Payment”. You need to go with the first one, of course – and then add the subscriptions you want your prospective clients to choose from. Do make sure you select “add subscription plan” every time you add one so that they start appearing in the yellow boxes below.

Now hit ‘Save’ – voila, you’re done! 

-----------------------------------------------------------------------------------------------------

How do I access an option to view, add, edit and/or delete a specific client group in my gym membership app?

If you’re running the kind of Crossfit gym that caters to different levels of lifters or competitors, you can use your software for gym membership program to assign or organise those clients according to specific levels or groups.

Simply access the ‘Member Groups’ section in your software for gym membership program, which can be accessed by first going into ‘People’ from the main nav-bar. Navigate over to ‘Create a New Member Group’, which can be found on the right side of the screen, and then give your group a unique name. 

-----------------------------------------------------------------------------------------------------

What’s the quickest way to assign a subscription to a client via the gym check in platform?

The subscription feature in your gym check in platform offers complete control over how you manage club/gym finances – this is why we have integrated both GoCardless and Stripe to help you easily bill your clients.

Just a quick reminder: both online payment merchants have their own transaction charges but as your gym check in host, we don’t charge anything on top of that!

So, whichever method you choose, simply link your account to the desired provider, and then set up your subscription plan. If you’re not sure how to do that from your gym check in platform, you can check out this  guide.

Now that your account is linked with Stripe or GoCardless and you’ve also set up the subscription plans which are on offer, you can go ahead and assign it to a client. Find ‘Money’ under the ‘People’ tab and then select ‘New Payment’. Simply work your way through the steps on screen, and you’re all set.

Still need help with this? Check out this  guide.

-----------------------------------------------------------------------------------------------------

Does my gym check in platform support one-card payments or requests?

Coacha makes managing a gym business really easy and one of the ways it does this is by letting you collect one-off payments – this can come in handy when your clients need to pay to attend annual club parties or get togethers, payments for apparel or any lifting gear they may need to purchase just once, etc.

So, the first step to help make managing a gym business easier in this regard, is to link Coacha with your Stripe account. Next, find ‘Money’ from the main interface (under ‘People’) and then select ‘New Payment’. You’ll see a tab titled ‘New One-Off Payment’.

Now, you need to choose between Stripe and GoCardless. To send the one-off payment request to a single client, use the search feature to find them, and then select ‘Add Member’. To send the request to the entire class, choose ‘Select a Class’ from the dropdown menu, and then ‘Add Class’.

To add a chosen client/member group only, choose ‘Select a Member Group’ from the dropdown menu and then ‘Add Member Group’. The final option, ‘Send to Everyone’, allows you to send the request to everyone registered with your gym.

There’s just one small step left – add a reference for the payment so that clients can easily identify what it’s for, then enter the amount you want them to pay. Click ‘Pay Now’, read the summary and then choose ‘Pay’. You’re done!

This is just one way Coacha makes managing a gym business really easy, especially when it comes to payment-related matters, one of the most common concerns on gym owners’ minds!

-----------------------------------------------------------------------------------------------------

For the sake of managing a gym business easier, how do I link my Stripe account with Coacha?

At Coacha, we want nothing more than to make your gym mobile app more business management-friendly, so here are the steps:

Find the ‘Money’ section from your gym mobile app and then choose ‘Settings’. On the right-side of your screen, you’ll spot the “Stripe” heading and right underneath that is “Connect to Stripe”. That’s all there is to it. Coacha is known for making gym direct debit management really easy!

-----------------------------------------------------------------------------------------------------

Does my gym mobile app allow me to record a cash payment?

Oh yes, it does! Our gym mobile app is also unique in the sense that it allows you to record both card and cash payments.

If you want to make and maintain a manual payment record, then simply go over to the ‘Money’ tab from the main navigation bar and choose ‘New Payment’. To the far-right of the screen, you’ll find ‘Record a cash payment’.

Fill out all the relevant details, which starts with typing out the desired client’s name and then click ‘Add’. Now click ‘Record Now’. This saves the “record cash” payment option against that specific client only, as you will need to set this individually for each client from whom you wish to take a manual cash payment each month.

-----------------------------------------------------------------------------------------------------

Is it possible to take a payment directly from prospects when they use the gym mobile app’s club signup form to become a paying client?

That’s affirmative! We’ve designed Coacha to be very gym direct debit management-friendly, so the moment you link it up with either GoCardless or Stripe, you can easily set up payments to be made from your club signup form.

Now, the first thing you want to do is find ‘Club Settings’ under the main Dashboard. Look for the ‘Your Club Sign Up Form’ tab. There’s an area titled “Add payment fee to your Signup form” – tick the box here to enable the feature and choose between GoCardless or Stripe. Then choose the amount you want new clients to pay at the time of signup. And, we’re done!

See? That’s gym direct debit management made really easy!

-----------------------------------------------------------------------------------------------------

I needed to view the payments clients have made to me – which gym direct debit management feature in Coacha allows me to do that?

Oh, this is pretty simple. There’s no “gym direct debit management” feature as such in this case, but rather three different methods you can use to view a payment when it comes to direct debit management for gyms:

1. From the main dashboard, access ‘Money’. The Money Dashboard lets you view all payments made to you – these can be viewed holistically or according to client, amount paid, status, and so on. That’s one way Coacha makes direct debit management for gyms really simple and straightforward.

2. The second method in your gym book app is to access ‘People’ from the main navigation bar and then ‘Your Members’. After locating the desired client through the search feature, click on their profile. You should see a ‘Payments’ tab where you will be able to see the entire transaction history to date.

3. The last method you can use in your gym book app is to open the Member Portal (which clients can also access to view their payment history) and see payment history under the relevant client name.

-----------------------------------------------------------------------------------------------------

I needed to archive some client names – is there a way to do that from my gym book app?

Archiving a client name or several names may be required from time to time as they may no longer be a part of your club, and you need to make your client list more current and up-to-date.

In order to archive a client in your gym book app, go to their profile. Under the ‘login’ functions, there’s a button which gives you the option to archive a client name. Turn on “Archive” and then click ‘Save’. That’s it!

If you ever need to pull up the profile of an archived client, you can click on ‘Status’ from the main menu or dashboard, then ‘Archived’ and then ‘Search’, to pull up the desired archived client profile.

-----------------------------------------------------------------------------------------------------

In case there are any “failed” payments, can my gym book app help me in any way?

It certainly can – Coacha is much more than just “billing software for Crossfit gym”. We’ve integrated Stripe and GoCardless not just for their ultra-reliable service and some of the lowest transaction fee in the market, but also their ability to handle payment reconciliation without much effort on your part.

So, for example, if you’re using your billing software for Crossfit gym to take payments via GC, your provider will try automatically to take the payment at least three times at no extra cost.

If you’re taking payments through Stripe, then your app for gym members (and instructors) will notify you. Stripe’s automatic response is also to try at least thrice before writing off a payment as “failed”.

Unlike other apps for gym members available today, Coacha will not charge you or your clients anything extra for this. Under the ‘Money’ option in the main Dashboard, you can always check the payment status for either Stripe or GoCardless, where it will state ‘retrying’. This will eventually switch to either ‘paid’ or ‘failed’. In case of the latter, your app for gym members cannot do anything to further to assist you, unfortunately, and you will need to follow up personally with your client. 

You can learn more about how these notifications and ‘auto-tries’ work for failed payments within your app for gym members by checking out this  page.

-----------------------------------------------------------------------------------------------------

One of my clients forgot to set up their subscription prior to the payment date. Can I use my app for gym members to help them in any way?

Well, gym member apps don’t really function in a way so as to help clients set up their subscription on time but when communicating with your clients through gym member apps like Coacha, you can always send them a kind reminder that they need to set up the subscription before the start of their payment date. It will save everybody a lot of trouble and if you have any questions in this regard, you can submit us a ticket!

-----------------------------------------------------------------------------------------------------

Can you explain what Coacha Custom Reports does? Is this a standard feature that all gym member apps have?

Well, we can’t speak for other gym member apps or the majority of the good ones out there (who knows – maybe they do), but we’ve specifically included a Custom Reports feature in our gym member app to make “management gym with app” even easier:

Custom Reports allows you to export statistics to any device of your choosing to help you view data on specific aspects of your club – for example, how many text or email broadcasts you sent recently, how many clients have yet to subscribe, how many people joined or dropped out of classes last month, etc.

You can find Custom Reports under the ‘Statistics & Reports’ tab from the main menu. It’s a really great feature when it comes to “management gym with app” because you can export so many useful statistics for reference in a CSV format spreadsheet, which you can share with your staff or business partners, perhaps, to better position the business for growth.

-----------------------------------------------------------------------------------------------------

Is exporting my client list easy to do with apps for gym owners?

Well, it’s usually pretty easy in most apps for gym owners but it’s especially easy to do in Coacha!

Just go to ‘People’ from the main interface and select ‘Import/Export’. Then select ‘Download current members’. A box will pop up, allowing you to set a target path for the file save. Once done, just hit ‘save’. Now go to the saved file path/destination and you’ll find a spreadsheet waiting for you with all your client data on it.

Not to brag or anything, but this is simpler to do in Coacha than most apps for gym owners!

-----------------------------------------------------------------------------------------------------

I’ve never added a new class online using apps for gym owners – is this generally easy to do in Coacha?

Oh, it’s super-easy, unlike some apps for gym owners available today.

From the main navigation bar, find ‘Classes & Registers’ and then ‘New Class or Event’. Fill out all the details, follow the on-screen instructions and you’re done. Need more detailed instructions on this? We’ve got you  covered!

-----------------------------------------------------------------------------------------------------

Is Coacha similar to how accounting software for gyms works?

Well, Coacha doesn’t exactly fall under the “accounting software for gyms” category, although it does offer the option to export your club and client data on a commonly-used format to your accounting software of choice, such as Xero or QuickBooks.

Comparing Coacha with other software and apps?

A few things to remember…

Firstly, we don't charge by the member, as that gets costly for you. Also, we never show adverts to your members. And we don't charge for updates, nor the use of our iOS & Android Apps. Above all though, we don't add silly amounts of money on top of transaction fees.
Few providers can make all of these claims. But we can.

Software for sports & pastime club management

        

@ 2021 by Coacha Software

Ready to
get started?

There's no time like the present to get that pile of paperwork under control!

Start your FREE trial
  • Back to top