Frequently Asked Subscription Management Questions
How much should I expect to pay for subscription software?
When using subscription software, you can expect there to be a charge for each subscription you collect. This is usually a small fee, decided by the payment processor.
Each payment processor (such as Stripe, Paypal & Gocardless) has different fees. They charge customers via a 'transaction fee' which usually comes in the form of a percentage, plus a few pence. For example, Stripe charge 1.4%+20p per transaction.
Is subscription management software free?
When it comes to subscription software, many providers will advertise themselves as 'free to use', and then add a % onto the payment processors transaction fee. Many club owners are taken in by this clever (or sneaky - you decide) way of marketing, because the system appears 'free' to use. However, this usually means that if you do the math, you end up paying sometimes thousands of pounds more a year in transaction fees.
When it comes to asking 'Can I get subscription management software free?' The answer is no, but you CAN avoid additional fees from providers who add percentages onto existing fees.
How do I know which subscription software is the best value for money?
We usually tell people to shop around a little bit. Many providers aren't entirely transparent when it comes to telling you what their transaction fees are, so the research process can sometimes tell you all you need to know about if you can get subscription management software free or not.
A trustworthy software provider will be open and honest about their fees from the beginning. They will happily answer any questions you have about costs and also justify them.