Why Safeguarding in Sport Matters
We’ve obviously done our research around safeguarding in sport. But this isn’t the only reason we have such extensive knowledge on the matter. We’re coaches ourselves. We run our own clubs, classes, and courses.
As Coaches, we have a duty of care to protect our athletes that are children/vulnerable adults. We always act with their absolute best interests at heart. And everything we do, we do for them.
Before Coacha even existed, we were looking into which pieces of software to use for our own clubs. Obviously, we didn’t find any that we thought were satisfactory; hence why we built our own. But when we were conducting our research, we discovered, that sure, there was software out there that held your athlete’s information, allowed you to use registers and send emails; but where were the specific features focusing on safeguarding and data protection/GDPR?
Coacha’s primary goal will always be to keep your members’ information as safe and secure as possible, whilst allowing you to use Coacha’s tools to adequately safeguard them.
We built Coacha’s communication feature around NSPCC Child Protection in Sport (CPSU)’s safeguarding guidelines, so that no member can ever be contacted when they shouldn’t be (as long as members’ dates of births are correct). This means if members are too young to be contacted, their parents will automatically be contacted instead. Meaning the administrative side of your communication process just got a whole lot safer and easier.
You can also add an ‘Independent Moderator’ who will be copied in on all emails to those that are underage.
One of the features we’re most proud of within Coacha is ‘Coach’s Notes’. Each member profile will have a ‘Coach’s Notes’ section that can be used to track progress, note behavior, grades etc. Coach’s Notes are subject to instant data download via the Member Portal by members/their parents under GDPR. However, if you need to use Coach’s Notes to document safeguarding concerns that you don’t think are appropriate for the parent to read (in view of the child’s safety), you can upgrade the note to a ‘Safeguarding Note’. This will make the note exempt from data download.
As far as we know, there isn’t any other sports club management software that has implemented such sophisticated safeguarding in sport features. We will always continue to work to help you safeguard and protect your members as well as we can.