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Safeguarding; a Serious Obligation

Anything you can do to help protect children is a must. Texting/emailing within Coacha helps you
to communicate with children properly, and secure server technology does away with
paper records that could easily fall into the wrong hands.










ACCESS NOK DETAILS
Why waste time rifling through paper records when Coacha can give secure access to the right info in seconds, right from your phone, tablet or laptop.
CHILDREN'S DETAILS
Keep prying eyes out and parents happy with secure password protection on all of your young members' sensitive data and personal information
MEDICAL INFO
You can't be expected to remember all of the injuries, allergies and disabilities that your members may have. But don't worry, Coacha can do that for you!
LIFE CHANGING INJURIES
In an emergency, every second counts. Coacha helps to minimise the risk of long term damage by keeping important medical and contact info to hand.
SAFE MESSAGING
Designed with NSPCC CPSU guidelines in mind, Coacha's broadcasting system puts child protection first, keeping parents happy and young people safe.
SUPER SECURE
Unlike with paper records, Coacha is fully password protected, backed up daily onto our World-class servers, and only accessible to your trusted coaches.
DATA PROTECTION AND BACKUP
You're in safe hands! Each member of the Coacha team undertakes a yearly DBS check, and data is backed up onto our powerful servers every 24 hours.
SAFEGUARDING NOTES
Your members' well beings are our priority. That's why you can make safeguarding notes exempt from instant data download..
SAFEGUARDING MODERATOR
Although Coacha's broadcast system is built around NSPCC CPSU guidelines, choose to assign a safeguarding moderator to be copied into emails to minors.

Why Safeguarding in Sport Matters

We’ve obviously done our research around safeguarding in sport. But this isn’t the only reason we have such extensive knowledge on the matter. We’re coaches ourselves. We run our own clubs, classes, and courses.

As Coaches, we have a duty of care to protect our athletes that are children/vulnerable adults. We always act with their absolute best interests at heart. And everything we do, we do for them.

Before Coacha even existed, we were looking into which pieces of software to use for our own clubs. Obviously, we didn’t find any that we thought were satisfactory; hence why we built our own. But when we were conducting our research, we discovered, that sure, there was software out there that held your athlete’s information, allowed you to use registers and send emails; but where were the specific features focusing on safeguarding and data protection/GDPR?

Coacha’s primary goal will always be to keep your members’ information as safe and secure as possible, whilst allowing you to use Coacha’s tools to adequately safeguard them. We built Coacha’s communication feature around NSPCC Child Protection in Sport (CPSU)’s safeguarding guidelines, so that no member can ever be contacted when they shouldn’t be (as long as members’ dates of births are correct). This means if members are too young to be contacted, their parents will automatically be contacted instead. Meaning the administrative side of your communication process just got a whole lot safer and easier.

You can also add an ‘Independent Moderator’ who will be copied in on all emails to those that are underage.

One of the features we’re most proud of within Coacha is ‘Coach’s Notes’. Each member profile will have a ‘Coach’s Notes’ section that can be used to track progress, note behavior, grades etc. Coach’s Notes are subject to instant data download via the Member Portal by members/their parents under GDPR. However, if you need to use Coach’s Notes to document safeguarding concerns that you don’t think are appropriate for the parent to read (in view of the child’s safety), you can upgrade the note to a ‘Safeguarding Note’. This will make the note exempt from data download.

As far as we know, there isn’t any other sports club management software that has implemented such sophisticated safeguarding in sport features. We will always continue to work to help you safeguard and protect your members as well as we can.

Testimonials

Taylor James

Taylor James

Sep 25, 2018

Always do their best to help sports clubs save time, money and do more things that they enjoy.

Kelly Loughlin

Kelly Loughlin

Sep 25, 2018

An amazing service, has saved me hours and hours of admin. Easy way to take payments and safely store athlete details. Such a huge weight off my shoulders!

Marley Hughes

Marley Hughes

Sep 6, 2018

Couldn't run my swimming classes without it now. The team are just great, really helpful, will always help you out. The system is really reliable - I tried a lot of different pieces of software and none matched Coacha for price and features. Thanks guys. x

Kim Readman

Kim Readman

Nov 7, 2018

Great software, still very much a work in progress, but fantastic so far and the customer service is absolutely first rate :)

Jess Mortimer

Jess Mortimer

Oct 1, 2018

We have just started using Coacha this season and honestly it is one of the best decisions I have made this year! I used to spend hours on admin, chasing people for payments, taking cash & cheques to the bank and then checking to make sure the payments had actually gone into our account. Now I no longer have to write out invoices or handle cash and Coacha wil... l do the chasing for payments for me - which is amazing! Whenever I have any questions I get straight on the phone and their amazing team have either got the problem solved in seconds, or they get back to me as soon as they can with a solution. I cannot recommended this software and the support team enough. Thank you from one happy and less stressed Cheerleading coach!  read more

Katie Dignan

Katie Dignan

Sep 25, 2018

Amazing software that has helped our club so much!

Nick Phillips-Holt

Nick Phillips-Holt

Jul 27, 2018

Coacha is superb. I run a shooting range in Gloucestershire and it helps me keep on top of my admin. Helpful support. Very good software that they should charge more for!

Alice BK Robinson

Alice BK Robinson

Jan 22, 2019

Brilliant service, saved us so much time in the office meaning we can spend more time actually coaching!! 100% recommend!

Brooke Hockley

Brooke Hockley

Sep 26, 2018

Before heading into our second season as a club and doubling in size we were very apprehensive about the administration aspect. I am so grateful to have come across coacha as it has made my life seamless in terms of the membership process among other factors such as data protection. We have also set up a stripe account to collect our monthly fees and I am very ex... cited about this as it is going to completely eliminate the tiresome process of chasing people. The report section of coacha is also really handy to be able to track who has set up their subscription. Taylor & the coacha team’s response time to feedback is excellent and I have been very impressed with the service so far. Coacha is revolutionising the way we work and they are doing a fantastic job!  read more

Molly Jewitt

Molly Jewitt

Jan 8, 2019

The Coacha software has made managing our swim school so much easier! So simple and straight forward to use and saves hours of admin work.
No more chasing people for payments getting half cash half bank transfers or having to think who paid what, everything is sorted out with a click of a button! Highly recommend, great software!

Taylor James

Taylor James

Sep 25, 2018

Always do their best to help sports clubs save time, money and do more things that they enjoy.

Kelly Loughlin

Kelly Loughlin

Sep 25, 2018

An amazing service, has saved me hours and hours of admin. Easy way to take payments and safely store athlete details. Such a huge weight off my shoulders!

Marley Hughes

Marley Hughes

Sep 6, 2018

Couldn't run my swimming classes without it now. The team are just great, really helpful, will always help you out. The system is really reliable - I tried a lot of different pieces of software and none matched Coacha for price and features. Thanks guys. x

Kim Readman

Kim Readman

Nov 7, 2018

Great software, still very much a work in progress, but fantastic so far and the customer service is absolutely first rate :)

Jess Mortimer

Jess Mortimer

Oct 1, 2018

We have just started using Coacha this season and honestly it is one of the best decisions I have made this year! I used to spend hours on admin, chasing people for payments, taking cash & cheques to the bank and then checking to make sure the payments had actually gone into our account. Now I no longer have to write out invoices or handle cash and Coacha wil... l do the chasing for payments for me - which is amazing! Whenever I have any questions I get straight on the phone and their amazing team have either got the problem solved in seconds, or they get back to me as soon as they can with a solution. I cannot recommended this software and the support team enough. Thank you from one happy and less stressed Cheerleading coach!  read more

Katie Dignan

Katie Dignan

Sep 25, 2018

Amazing software that has helped our club so much!