Coacha Blog

helpful news, info and articles from the Coacha team

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March 2018
Your Questions Answered: Do I still need to check my Money Dashboard on every payment date?

Your Questions Answered: Do I still need to check my Money Dashboard on every payment date?

The main reason Coacha was created was so that we could provide coaches with one, singular space where they could manage the essential aspects of their club administration. All our subscribers use Coacha for a specific feature individual to their own needs. Many of these subscribers get on board specifically due to Coacha’s payment management system.
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February 2018
Your Questions Answered: Money Dashboard Explained

Your Questions Answered: Money Dashboard Explained

Sports club administration can be messy. It can stress you out, overwhelm you and if you’re not abiding by data protection laws, will have profound consequences come May this year. These struggles are the reason that Coacha was born.
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Your Questions Answered: Safeguarding children in sport & sibling & parent email addresses

Your Questions Answered: Safeguarding children in sport & sibling & parent email addresses

As a team of sports people, we know that club admin can get confusing, especially if you have different siblings, with different abilities, in different classes. Then throw in the need to ensure your younger members are being safeguarded appropriately and things can get stressful. As usual, we’re trying to make things as easy as possible for you and your members/parents.
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January 2018
Your Questions Answered: What happens if a member/parent doesn’t set up their subscription before the payment date?

Your Questions Answered: What happens if a member/parent doesn’t set up their subscription before the payment date?

The start of a new term can be stressful, especially when trying to ensure that all members/parents make their payments on time. On top of club admin, between trying to get your club into shape for GDPR and actually coaching, things can get busy.
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Your Questions Answered: Can I change a subscription amount once I’ve already set up a subscription?

Your Questions Answered: Can I change a subscription amount once I’ve already set up a subscription?

As you may have gathered by how much we’ve been talking about GDPR recently, data security is more important now than it ever has been. Alongside safeguarding athletes and allowing instant access to their details, data security is a huge priority here at Coacha. Our aim is to help you keep your members’ details safe and secure. And while being able to update an existing subscription doesn’t sound much like a data security concern, that’s ultimately what it comes down to.
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Your Questions Answered: What happens after a member’s payment repeatedly fails?

Your Questions Answered: What happens after a member’s payment repeatedly fails?

As a team of people who work closely with coaches and club owners, and some of us being coaches ourselves, we know the best and worst parts of running a sports club. This is how Coacha came about in the first place and it’s also why we love getting your thoughts and opinions, because we want to keep improving it for you.
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December 2017
Your Questions Answered: What should I do if I send the wrong payment request?

Your Questions Answered: What should I do if I send the wrong payment request?

With many club owners and coaches working full-time jobs alongside their coaching commitments, we know that there can be limited time for club admin. This is one of the reasons we built Coacha in the first place; to take the pressure off people like you and give you more time to do what you love. We know that things can get busy and mistakes can be made. When you have so many members and so many different payments to organise, things can get confusing.
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November 2017
Your Questions Answered: Can I use Coacha if I charge for termly payments?

Your Questions Answered: Can I use Coacha if I charge for termly payments?

We know that no two sports clubs are the same. Whether it be the sport, the way you run your warm-ups or the way you charge for your subscriptions. Understanding this uniqueness is very important to us here at Coacha. As part of our commitment to provide you with a truly useful tool for your unique club requirements, you’ll probably notice us calling you every once in a while, to ask your opinion on something, or sending out a Wishlist for features you’d like to see. This is because we appreci...
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Your Questions Answered: What to do if a member/parent responds to the same payment request more than once?

Your Questions Answered: What to do if a member/parent responds to the same payment request more than once?

We love spending our days helping our lovely club owners with their queries. Every now and then, we speak to one of you with a question that we’ve not had before that gets our brains ticking, and it’s made us want to share how we resolved it in case another user has the same issue. For this reason, we’ve decided to do a weekly post with your questions answered. For the first week of this series, the question is: What do I do if a member/parent responds to the same payment request more than o...
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October 2017
GDPR in sport: What it means for sports Coaches like you

GDPR in sport: What it means for sports Coaches like you

If you read our last, uber-serious post outlining GDPR and what will be expected of you come May 25th, 2018, you will have gathered that the EU isn’t messing around when it comes to new data protection laws. You may be wondering, post-Brexit, why this still applies to us? Well, the UK is still abiding by this new law as its data protection law hasn’t been renewed in nineteen years!
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