Coacha Blog

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January 2018
Your Questions Answered: What happens if a member/parent doesn’t set up their subscription before the payment date?

Your Questions Answered: What happens if a member/parent doesn’t set up their subscription before the payment date?

The start of a new term can be stressful, especially when trying to ensure that all members/parents make their payments on time. On top of club admin, between trying to get your club into shape for GDPR and actually coaching, things can get busy.
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Your Questions Answered: Can I change a subscription amount once I’ve already set up a subscription?

Your Questions Answered: Can I change a subscription amount once I’ve already set up a subscription?

As you may have gathered by how much we’ve been talking about GDPR recently, data security is more important now than it ever has been. Alongside safeguarding athletes and allowing instant access to their details, data security is a huge priority here at Coacha. Our aim is to help you keep your members’ details safe and secure. And while being able to update an existing subscription doesn’t sound much like a data security concern, that’s ultimately what it comes down to.
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Your Questions Answered: What happens after a member’s payment repeatedly fails?

Your Questions Answered: What happens after a member’s payment repeatedly fails?

As a team of people who work closely with coaches and club owners, and some of us being coaches ourselves, we know the best and worst parts of running a sports club. This is how Coacha came about in the first place and it’s also why we love getting your thoughts and opinions, because we want to keep improving it for you.
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December 2017
Your Questions Answered: What should I do if I send the wrong payment request?

Your Questions Answered: What should I do if I send the wrong payment request?

With many club owners and coaches working full-time jobs alongside their coaching commitments, we know that there can be limited time for club admin. This is one of the reasons we built Coacha in the first place; to take the pressure off people like you and give you more time to do what you love. We know that things can get busy and mistakes can be made. When you have so many members and so many different payments to organise, things can get confusing.
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November 2017
Your Questions Answered: Can I use Coacha if I charge for termly payments?

Your Questions Answered: Can I use Coacha if I charge for termly payments?

We know that no two sports clubs are the same. Whether it be the sport, the way you run your warm-ups or the way you charge for your subscriptions. Understanding this uniqueness is very important to us here at Coacha. As part of our commitment to provide you with a truly useful tool for your unique club requirements, you’ll probably notice us calling you every once in a while, to ask your opinion on something, or sending out a Wishlist for features you’d like to see. This is because we appreci...
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Your Questions Answered: What to do if a member/parent responds to the same payment request more than once?

Your Questions Answered: What to do if a member/parent responds to the same payment request more than once?

We love spending our days helping our lovely club owners with their queries. Every now and then, we speak to one of you with a question that we’ve not had before that gets our brains ticking, and it’s made us want to share how we resolved it in case another user has the same issue. For this reason, we’ve decided to do a weekly post with your questions answered. For the first week of this series, the question is: What do I do if a member/parent responds to the same payment request more than o...
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October 2017
GDPR in sport: What it means for sports Coaches like you

GDPR in sport: What it means for sports Coaches like you

If you read our last, uber-serious post outlining GDPR and what will be expected of you come May 25th, 2018, you will have gathered that the EU isn’t messing around when it comes to new data protection laws. You may be wondering, post-Brexit, why this still applies to us? Well, the UK is still abiding by this new law as its data protection law hasn’t been renewed in nineteen years!
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August 2017
You asked, we delivered: the newest Coacha features

You asked, we delivered: the newest Coacha features

Coacha’s community has been involved in its development since the get-go and we want it to stay that way. This is why, on speaking to lots of our lovely subscribers over the past few months, we have been taking note of their opinions and thoughts and making a list of things we can do to improve ease of use for our club owners and coaches even more. A big thank you to all those who got involved in sharing their thoughts and we hope you enjoy the following new features!
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Stripe: Did you know?

Stripe: Did you know?

Did you know that Stripe enables you to automatically receive funds directly into your bank account from your Stripe account without you having to lift a finger? And that you can have the cash transferred to you daily? We’ve chosen Stripe as the payment processing system at the heart of Coacha for several reasons. Most notably, Stripe offers market leading commission fees of just 1.4% plus 20p per transaction.
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March 2017
13 safeguarding essentials for emailing young members - part 1

13 safeguarding essentials for emailing young members - part 1

In this article, we are going to look at the NSPCC Child Protection in Sport Unit (CPSU) briefing ‘Text and email Messaging (April 2013)’ to see exactly what you can do to stay on the right side of safeguarding best practice. The CPSU’s briefing is very detailed and specific in setting out recommendations aimed not only at safeguard children, but also protecting coaches and their coaching team.
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‘Coacha revolutionised my program administration and saves me time and money.’

Sarah Watkins - Program Direction - GCA Cheer