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Meet Our Team: Taylor
13 March 2019

Meet Our Team: Taylor

We’ve had such a great response to the ‘Meet Our Team’ articles so far. A few of you have said how strange it feels seeing our faces after we’ve spoken so much with you over the last few months/years. And truthfully? We’ve loved sharing a bit more about ourselves.


This week we’re introducing Taylor, our Marketing Executive and Support Team Leader. Every single one of you will more than likely be familiar with Taylor by now. From your pre-signup research stages; to passing on super helpful Coacha tips; to taking your feedback/feature suggestions and filtering them to the rest of the team for the next update. Taylor is usually there every step of the way for you guys.

 

Taylor


The Important Stuff


Tea or Coffee?: Either. But I’m 60% a tea person and 40% coffee.

How do you take your tea/coffee?: Milky with no sugar.

What did you want to be when you were younger?: When I was little I was actually determined that I was going to work in the local pound shop… but I spent most of my teenage years wanting to work in musical theatre.

An interesting fact about you?: I can accurately rap all 46 songs that make up Hamilton the musical…cool, I know…

 

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Personal/Education


What did you do before Coacha?: I grew up in South Wales and moved to train as a Nurse at University of Birmingham when I was 18. When I was in school, I was always in between studying Nursing and Marketing. A while after qualifying as a Nurse, I was missing using the creative side of my brain and decided to take a break from the profession which turned out to be the best thing I ever did. I went on to work in early years education and photography before I found Coacha and never looked back.

Do you have any hobbies?: If I’m not at the gym, theatre, running, listening to music or writing, I’m usually at home moving things around/cleaning. I’m a serial ‘potterer’.

Your favourite place to get away?: Rhossili is an all-time getaway favourite for me. The walks and views are stunning. I also love Tenby and Newquay. Basically anywhere with a beach.

What was it that initially attracted you to wanting to work at Coacha?: It was instantly apparent to me that Coacha’s Co-Founders had a strong sense of passion for wanting to make a difference to people’s lives in sport. Having a professional background in safeguarding/data protection training, Coacha’s focus on these areas really impressed me and once I knew more about the software, I instantly wanted to make others see how amazing it was.


The very important stuff


Are you interested in Sport yourself?: I personally don’t feel myself if I’m not doing some form of exercise. I run a lot, do weight training at the gym, love a bit of Wednesday Zumba and play Netball too. I played Netball for county when I was younger. I’m also a firm Wales supporter and love the rugby.

How has Coacha grown over the last few years?: I joined Coacha at a really exciting time, the idea had been born and it was in its first few years of development. Coacha has come a long way since then, especially with the launch of 2.0. I feel really privileged to have been a part of this development and it’s definitely grown close to my heart.

What’s the best thing about your position?: I would say the conversations I get to have with our lovely users. As silly as it sounds, I feel like I make new friends daily because I get to have conversations with some lovely people.

What’s your favourite part of your job?: This question is easy to answer. It’s being able to get feedback from our users and filter their suggestions into new feature updates. Meaning we’re constantly improving Coacha and making changes that make a difference. I’m constantly amazed at that.

What’s the least favourite part of your job?: Not being able to implement every single feature that a user requests. Unfortunately we have to work on a majority basis and if someone requests a feature which we feel wouldn’t benefit others, we can’t justify putting the resources into implementing it. Although we’d love to.

What are your ambitions for the future?: I’m keen to keep doing as we’re doing with regards to helping sports coaches cut back their admin time. I’m excited to help and watch Coacha develop further, specifically regarding helping clubs handle their safeguarding and GDPR processes more efficiently.

Testimonials

Taylor James

Taylor James

Sep 25, 2018

Always do their best to help sports clubs save time, money and do more things that they enjoy.

Kelly Loughlin

Kelly Loughlin

Sep 25, 2018

An amazing service, has saved me hours and hours of admin. Easy way to take payments and safely store athlete details. Such a huge weight off my shoulders!

Marley Hughes

Marley Hughes

Sep 6, 2018

Couldn't run my swimming classes without it now. The team are just great, really helpful, will always help you out. The system is really reliable - I tried a lot of different pieces of software and none matched Coacha for price and features. Thanks guys. x

Kim Readman

Kim Readman

Nov 7, 2018

Great software, still very much a work in progress, but fantastic so far and the customer service is absolutely first rate :)

Jess Mortimer

Jess Mortimer

Oct 1, 2018

We have just started using Coacha this season and honestly it is one of the best decisions I have made this year! I used to spend hours on admin, chasing people for payments, taking cash & cheques to the bank and then checking to make sure the payments had actually gone into our account. Now I no longer have to write out invoices or handle cash and Coacha wil... l do the chasing for payments for me - which is amazing! Whenever I have any questions I get straight on the phone and their amazing team have either got the problem solved in seconds, or they get back to me as soon as they can with a solution. I cannot recommended this software and the support team enough. Thank you from one happy and less stressed Cheerleading coach!  read more

Katie Dignan

Katie Dignan

Sep 25, 2018

Amazing software that has helped our club so much!

Nick Phillips-Holt

Nick Phillips-Holt

Jul 27, 2018

Coacha is superb. I run a shooting range in Gloucestershire and it helps me keep on top of my admin. Helpful support. Very good software that they should charge more for!

Alice BK Robinson

Alice BK Robinson

Jan 22, 2019

Brilliant service, saved us so much time in the office meaning we can spend more time actually coaching!! 100% recommend!

Brooke Hockley

Brooke Hockley

Sep 26, 2018

Before heading into our second season as a club and doubling in size we were very apprehensive about the administration aspect. I am so grateful to have come across coacha as it has made my life seamless in terms of the membership process among other factors such as data protection. We have also set up a stripe account to collect our monthly fees and I am very ex... cited about this as it is going to completely eliminate the tiresome process of chasing people. The report section of coacha is also really handy to be able to track who has set up their subscription. Taylor & the coacha team’s response time to feedback is excellent and I have been very impressed with the service so far. Coacha is revolutionising the way we work and they are doing a fantastic job!  read more

Molly Jewitt

Molly Jewitt

Jan 8, 2019

The Coacha software has made managing our swim school so much easier! So simple and straight forward to use and saves hours of admin work.
No more chasing people for payments getting half cash half bank transfers or having to think who paid what, everything is sorted out with a click of a button! Highly recommend, great software!

Taylor James

Taylor James

Sep 25, 2018

Always do their best to help sports clubs save time, money and do more things that they enjoy.

Kelly Loughlin

Kelly Loughlin

Sep 25, 2018

An amazing service, has saved me hours and hours of admin. Easy way to take payments and safely store athlete details. Such a huge weight off my shoulders!

Marley Hughes

Marley Hughes

Sep 6, 2018

Couldn't run my swimming classes without it now. The team are just great, really helpful, will always help you out. The system is really reliable - I tried a lot of different pieces of software and none matched Coacha for price and features. Thanks guys. x

Kim Readman

Kim Readman

Nov 7, 2018

Great software, still very much a work in progress, but fantastic so far and the customer service is absolutely first rate :)

Jess Mortimer

Jess Mortimer

Oct 1, 2018

We have just started using Coacha this season and honestly it is one of the best decisions I have made this year! I used to spend hours on admin, chasing people for payments, taking cash & cheques to the bank and then checking to make sure the payments had actually gone into our account. Now I no longer have to write out invoices or handle cash and Coacha wil... l do the chasing for payments for me - which is amazing! Whenever I have any questions I get straight on the phone and their amazing team have either got the problem solved in seconds, or they get back to me as soon as they can with a solution. I cannot recommended this software and the support team enough. Thank you from one happy and less stressed Cheerleading coach!  read more

Katie Dignan

Katie Dignan

Sep 25, 2018

Amazing software that has helped our club so much!




‘Coacha revolutionised my program administration and saves me time and money.’

Sarah Watkins - Program Direction - GCA Cheer