Frequently Asked Questions about our online membership database software
On the basis that when it comes to membership databases, member data and the software to securely host and manage them, there is absolutely no such thing as a silly question. We’ve tried to answer as many of the queries you may have at this stage of your research.
What is Online Membership Database Software?
Membership management software equips nonprofits, clubs and associations with a variety of tools to manage their membership programs more efficiently and effectively, from building comprehensive member profiles to automating renewal reminders, synchronizing member data and managing proactive member communications.
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Who should consider online membership database management software?
Any club, group, association or organisation that holds members’ information and data on a membership database would benefit from working with us.
Often, we find that members data is being stored and updated on outdated and unsecure systems, basic database software or old fashioned paper-based systems.
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How can our organisation benefit from membership database software?
Imagine the ease of no more printed folders, files or untidy paperwork. The Coacha app allows you to store everyone's information securely on a single membership database. Athlete information; coaches' notes; attendance records; parent/next of kin contact details and medical/injury info are all just a couple of clicks or taps away.
Database software streamlines the membership management process for organizations and creates a more customized, rewarding experience for members. Software makes member engagement more strategic by helping you organise every aspect of data storage, your membership interaction and delivery
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How does Coacha save you time?
With Coacha, you can automate all of the traditionally time-consuming tasks associated with running a club. In just a few clicks, many of them such as payments, registrations and sign-ups you can simply ‘set and forget'.
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We’re only a relatively small organisation, do we really need membership database software?
Our membership database software is designed to be fully scalable for all sizes of organisation. If you hold member data of any kind, there’s a good chance that you require a software solution to efficiently and securely host the data.
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Does the size of our membership affect the type of online membership database software that we require? What if our membership database numbers increase, will we be charged more?
In a word, no. That’s it £25 per month, no matter how many members you have, how many sessions you operate or how many coaches or admins require access. Our price is the price and there’s no nasty surprises.
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There are lots of coaches who all require access to the information stored on the members database?
If you need to grant additional access to elements of the membership database but without permissions to access sensitive info like your club's finances. It is easy to create individual logins that allow access to the member database and class registers but not to your club finances.
You can also add multiple admins if you've a larger admin team - give them access to as much or as little info as you like.
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How do we ensure that the information stored on our online membership database is accurate and as up to date as possible?
The Coacha online membership database software app is specifically designed to allow varying levels of permissions for multiple coaches, admins, members (or their parents) with a secure and encrypted log-in. Members are able to access the data that you hold on them and update the membership database if any of the information is incorrect or has expired.
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We currently use a basic, free membership database system, will it be a difficult process to transfer the data?
Absolutely not. We make the secure and accurate transfer of your membership database to Coacha quick and painless. Our expert team work with you and your existing system to ensure that all information is securely transferred across to the Coach app meaning that you can concentrate on the important job of running your club organisation.
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Who else is using Coacha software to manage their membership database?
Literally hundreds of sports clubs, dance academies, pastime clubs & theatre groups are already using Coacha to make their lives easier and to enhance their member’s experience.
Not only is Coacha incredibly simple for you to set up and use, right from the start our club membership software makes managing clubs and members very easy. Your coaches, staff and helpers really will love this new approach to club management.
You can monitor attendance, keep track of and save money (plus much more) whilst knowing your data stays safe and secure. Don’t just take our word for it, have a look at what some of our members clubs have to say about us in the testimonial section below.
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OK, so I’m interested in exploring an online membership database for my organisation. What next?
Great news, we’d be delighted to talk you through the FREE TRAIL options – but first sign up here
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Testimonials
“We had been stuck in the past, using a paper based membership database system which was inefficient, time consuming and prone to duplication and error.
Now, with help from the excellent team at Coacha, we‘ve moved into the 21st century. Coacha membership software presents member database information in a very professional and easy to navigate system. We can’t recommend this highly enough.”
Coacha is an absolute must for any club to manage its members database more effectively. We are just so happy with the system as it has eased the management of both memberships and our members data. We had looked at some free membership software, but once we’d tried the Coacha app via the free trial, it was an easy decision for us to make. Thank you”
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How does my club database link with Coacha?
You can easily import your members database into Coacha by our mass uploader. If you haven't got time, we can do it for you (for free!). Then, when members are uploaded, each member will have their own Member Profile. So, your club members database has never been more efficient.
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What if I don't have a members database?
Don't worry! We have a really great signup form which comes as a link (URL). You can send it out to members and when they submit their information, you'll just need to accept them from your Pending Members. So you can build your club members database as you go along.
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Will coaches have access to my club database?
Coaches can have different levels of access within Coacha. They can either have full administrator access, full access to Classes, Registers and Members or limited access to the Members and Classes they teach.
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Which parts of my members database can athletes see?
If you'd like, you can give members access to the Member Portal. This means the member or parent can log in, view, edit & download their data under GDPR. They won't have access to your club members database; just their own data.
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Can I download a copy of my club database when all of the information is in?
Absolutely! Exporting your members database into a spreadsheet is super easy & takes a few seconds.