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Coacha Blog

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January 2018
Your Questions Answered: Can I change a subscription amount once I’ve already set up a subscription?

Your Questions Answered: Can I change a subscription amount once I’ve already set up a subscription?

As you may have gathered by how much we’ve been talking about GDPR recently, data security is more important now than it ever has been. Alongside safeguarding athletes and allowing instant access to their details, data security is a huge priority here at Coacha. Our aim is to help you keep your members’ details safe and secure. And while being able to update an existing subscription doesn’t sound much like a data security concern, that’s ultimately what it comes down to.
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December 2017
Your Questions Answered: What should I do if I send the wrong payment request?

Your Questions Answered: What should I do if I send the wrong payment request?

With many club owners and coaches working full-time jobs alongside their coaching commitments, we know that there can be limited time for club admin. This is one of the reasons we built Coacha in the first place; to take the pressure off people like you and give you more time to do what you love. We know that things can get busy and mistakes can be made. When you have so many members and so many different payments to organise, things can get confusing.
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November 2017
Your Questions Answered: Can I use Coacha if I charge for termly payments?

Your Questions Answered: Can I use Coacha if I charge for termly payments?

We know that no two sports clubs are the same. Whether it be the sport, the way you run your warm-ups or the way you charge for your subscriptions. Understanding this uniqueness is very important to us here at Coacha. As part of our commitment to provide you with a truly useful tool for your unique club requirements, you’ll probably notice us calling you every once in a while, to ask your opinion on something, or sending out a Wishlist for features you’d like to see. This is because we appreci...
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Your Questions Answered: What to do if a member/parent responds to the same payment request more than once?

Your Questions Answered: What to do if a member/parent responds to the same payment request more than once?

We love spending our days helping our lovely club owners with their queries. Every now and then, we speak to one of you with a question that we’ve not had before that gets our brains ticking, and it’s made us want to share how we resolved it in case another user has the same issue. For this reason, we’ve decided to do a weekly post with your questions answered. For the first week of this series, the question is: What do I do if a member/parent responds to the same payment request more than o...
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October 2017
GDPR in sport: What it means for sports Coaches like you

GDPR in sport: What it means for sports Coaches like you

If you read our last, uber-serious post outlining GDPR and what will be expected of you come May 25th, 2018, you will have gathered that the EU isn’t messing around when it comes to new data protection laws. You may be wondering, post-Brexit, why this still applies to us? Well, the UK is still abiding by this new law as its data protection law hasn’t been renewed in nineteen years!
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August 2017
You asked, we delivered: the newest Coacha features

You asked, we delivered: the newest Coacha features

Coacha’s community has been involved in its development since the get-go and we want it to stay that way. This is why, on speaking to lots of our lovely subscribers over the past few months, we have been taking note of their opinions and thoughts and making a list of things we can do to improve ease of use for our club owners and coaches even more. A big thank you to all those who got involved in sharing their thoughts and we hope you enjoy the following new features!
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Stripe: Did you know?

Stripe: Did you know?

Did you know that Stripe enables you to automatically receive funds directly into your bank account from your Stripe account without you having to lift a finger? And that you can have the cash transferred to you daily? We’ve chosen Stripe as the payment processing system at the heart of Coacha for several reasons. Most notably, Stripe offers market leading commission fees of just 1.4% plus 20p per transaction.
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March 2017
13 safeguarding essentials for emailing young members - part 1

13 safeguarding essentials for emailing young members - part 1

In this article, we are going to look at the NSPCC Child Protection in Sport Unit (CPSU) briefing ‘Text and email Messaging (April 2013)’ to see exactly what you can do to stay on the right side of safeguarding best practice. The CPSU’s briefing is very detailed and specific in setting out recommendations aimed not only at safeguard children, but also protecting coaches and their coaching team.
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Stripe – low cost fees and receiving your money explained

Stripe – low cost fees and receiving your money explained

We’ve chosen Stripe as the preferred payment processing system at the heart of Coacha for several reasons. Most notably, Stripe offers market leading commission fees of just 1.4% plus 20p per transaction. We at Coacha do not add to these fees, nor receive any commission from Stripe.
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Testimonials

Taylor James

Taylor James

Sep 25, 2018

Always do their best to help sports clubs save time, money and do more things that they enjoy.

Kelly Loughlin

Kelly Loughlin

Sep 25, 2018

An amazing service, has saved me hours and hours of admin. Easy way to take payments and safely store athlete details. Such a huge weight off my shoulders!

Marley Hughes

Marley Hughes

Sep 6, 2018

Couldn't run my swimming classes without it now. The team are just great, really helpful, will always help you out. The system is really reliable - I tried a lot of different pieces of software and none matched Coacha for price and features. Thanks guys. x

Kim Readman

Kim Readman

Nov 7, 2018

Great software, still very much a work in progress, but fantastic so far and the customer service is absolutely first rate :)

Jess Mortimer

Jess Mortimer

Oct 1, 2018

We have just started using Coacha this season and honestly it is one of the best decisions I have made this year! I used to spend hours on admin, chasing people for payments, taking cash & cheques to the bank and then checking to make sure the payments had actually gone into our account. Now I no longer have to write out invoices or handle cash and Coacha wil... l do the chasing for payments for me - which is amazing! Whenever I have any questions I get straight on the phone and their amazing team have either got the problem solved in seconds, or they get back to me as soon as they can with a solution. I cannot recommended this software and the support team enough. Thank you from one happy and less stressed Cheerleading coach!  read more

Katie Dignan

Katie Dignan

Sep 25, 2018

Amazing software that has helped our club so much!

Nick Phillips-Holt

Nick Phillips-Holt

Jul 27, 2018

Coacha is superb. I run a shooting range in Gloucestershire and it helps me keep on top of my admin. Helpful support. Very good software that they should charge more for!

Alice BK Robinson

Alice BK Robinson

Jan 22, 2019

Brilliant service, saved us so much time in the office meaning we can spend more time actually coaching!! 100% recommend!

Brooke Hockley

Brooke Hockley

Sep 26, 2018

Before heading into our second season as a club and doubling in size we were very apprehensive about the administration aspect. I am so grateful to have come across coacha as it has made my life seamless in terms of the membership process among other factors such as data protection. We have also set up a stripe account to collect our monthly fees and I am very ex... cited about this as it is going to completely eliminate the tiresome process of chasing people. The report section of coacha is also really handy to be able to track who has set up their subscription. Taylor & the coacha team’s response time to feedback is excellent and I have been very impressed with the service so far. Coacha is revolutionising the way we work and they are doing a fantastic job!  read more

Molly Jewitt

Molly Jewitt

Jan 8, 2019

The Coacha software has made managing our swim school so much easier! So simple and straight forward to use and saves hours of admin work.
No more chasing people for payments getting half cash half bank transfers or having to think who paid what, everything is sorted out with a click of a button! Highly recommend, great software!

Taylor James

Taylor James

Sep 25, 2018

Always do their best to help sports clubs save time, money and do more things that they enjoy.

Kelly Loughlin

Kelly Loughlin

Sep 25, 2018

An amazing service, has saved me hours and hours of admin. Easy way to take payments and safely store athlete details. Such a huge weight off my shoulders!

Marley Hughes

Marley Hughes

Sep 6, 2018

Couldn't run my swimming classes without it now. The team are just great, really helpful, will always help you out. The system is really reliable - I tried a lot of different pieces of software and none matched Coacha for price and features. Thanks guys. x

Kim Readman

Kim Readman

Nov 7, 2018

Great software, still very much a work in progress, but fantastic so far and the customer service is absolutely first rate :)

Jess Mortimer

Jess Mortimer

Oct 1, 2018

We have just started using Coacha this season and honestly it is one of the best decisions I have made this year! I used to spend hours on admin, chasing people for payments, taking cash & cheques to the bank and then checking to make sure the payments had actually gone into our account. Now I no longer have to write out invoices or handle cash and Coacha wil... l do the chasing for payments for me - which is amazing! Whenever I have any questions I get straight on the phone and their amazing team have either got the problem solved in seconds, or they get back to me as soon as they can with a solution. I cannot recommended this software and the support team enough. Thank you from one happy and less stressed Cheerleading coach!  read more

Katie Dignan

Katie Dignan

Sep 25, 2018

Amazing software that has helped our club so much!




‘Coacha revolutionised my program administration and saves me time and money.’

Sarah Watkins - Program Direction - GCA Cheer